# General

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<summary><mark style="color:blue;">How does Prophaze WAF handle false positives?</mark></summary>

Prophaze WAF uses advanced algorithms to minimize false positives. However, you can also configure it to allow you to review and whitelist any identified safe traffic patterns.

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<summary><mark style="color:blue;">How does Prophaze WAF impact website performance?</mark></summary>

Prophaze WAF is designed to be lightweight and have minimal impact on website performance.

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<summary><mark style="color:blue;">Does Prophaze WAF offer a free trial?</mark></summary>

Prophaze offers a free POC for Prophaze WAF to allow you to test its functionality before committing.

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<summary><mark style="color:blue;">Does Prophaze WAF require any hardware or software installation?</mark></summary>

No, Prophaze WAF is a cloud-based solution and does not require any additional hardware or software on your end.

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<summary><mark style="color:blue;">What information do I need to provide for onboarding?</mark></summary>

You will typically need to provide your domain name, server details, SSL certificate, and temporary access to your DNS management console.

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<summary><mark style="color:blue;">How long does it take to onboard Prophaze WAF?</mark></summary>

The onboarding process for Prophaze WAF can be completed within 15 minutes.

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<summary><mark style="color:blue;">What kind of reporting does Prophaze WAF offer?</mark></summary>

Prophaze WAF provides detailed reports on security events, blocked attacks, and traffic patterns.

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<summary><mark style="color:blue;">Does Prophaze WAF integrate with other security solutions?</mark></summary>

Yes, Prophaze WAF can integrate with other security tools, such as SIEM (Security Information and Event Management) systems.

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<summary><mark style="color:blue;">Does Prophaze WAF support custom rules?</mark></summary>

Yes, Prophaze WAF allows you to create custom rules to address specific security threats unique to your application.

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<summary><mark style="color:blue;">Do I need to make changes to my application to use Prophaze WAF?</mark></summary>

No, Prophaze WAF typically integrates seamlessly with your existing application infrastructure.

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<summary><mark style="color:blue;">What happens to my website traffic during the installation process?</mark></summary>

For cloud-based deployments, there should be minimal disruption to your website traffic during the setup phase. For on-premises or hybrid deployments, a brief service interruption might be necessary during configuration.

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<summary><mark style="color:blue;">Does Prophaze WAF offer API security features?</mark></summary>

Yes, Prophaze WAF can secure your APIs by inspecting API traffic for malicious requests and protecting against vulnerabilities like API injection attacks.

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<summary><mark style="color:blue;">How does Prophaze WAF handle Bot Mitigation?</mark></summary>

Prophaze WAF employs techniques like analyzing traffic patterns, behavior analysis, and honeypots to identify and block malicious bots and also uses captcha and captchaless challenge to resolve the issue.

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<summary><mark style="color:blue;">Can Prophaze WAF handle large traffic spikes?</mark></summary>

Prophaze WAF is built to handle high-volume traffic with minimal performance impact.

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<summary><mark style="color:blue;">Does Prophaze WAF offer geo-blocking capabilities?</mark></summary>

Prophaze WAF solutions allow you to block traffic originating from specific geographical locations to mitigate regional threats or comply with data privacy regulations.

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<summary><mark style="color:blue;">Can I integrate Prophaze WAF with a load balancer?</mark></summary>

Prophaze WAF can integrate with a load balancer to distribute traffic efficiently and ensure optimal performance while maintaining security.

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<summary><mark style="color:blue;">What support options does Prophaze offer for its WAF solution?</mark></summary>

Prophaze offer various support options, including online documentation, knowledge base articles, and tiered support plans with different response times and access levels.

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<summary><mark style="color:blue;">How SAAS Onboarding happens?</mark></summary>

Onboarding of SAAS happens in 6 clicks, where the customer registers himself and can get access to the dashboard, where with some minimal prerequisites, onboarding happens. Customers need to have DNS access for this.

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<summary><mark style="color:blue;">How On-Premise Onboarding happens?</mark></summary>

The customer is asked for 2-3 VMs depending on the capacity and then we deploy the Prophaze WAF on those VMs.

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<summary><mark style="color:blue;">How does the capacity planning happens?</mark> </summary>

For on-premise setups with 16 GB RAM and 4 vCPUs, the system supports 25,000 requests per second. For higher demands, perform capacity planning.

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<summary><mark style="color:blue;">Does it support layer 3/4/7 DDOS protection?</mark></summary>

Yes it supports all 3 layers for DDOS protection.

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<summary><mark style="color:blue;">Is there rate limiting option available over DDOS?</mark></summary>

Yes AI/ML rate limiting is available where it can rate limit the bot attacks and allow only genuine requests at the customer servers.

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<summary><mark style="color:blue;">Does it protects from bad bots or just manage them?</mark></summary>

Prophaze Web Security Platform is fully capable and loaded with complete arms and ammunition to handle bot attacks and provides complete protection, not just management.

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<summary><mark style="color:blue;">Is the bot mitigation automated?</mark></summary>

This mechanism is fully automated, utilizing the Threat Score Value (TSV) to manage the allow listing or disallow listing of bots.

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<summary><mark style="color:blue;">What kind of applications does it support for protection?</mark></summary>

Supports all HTTP or HTTPS applications with a URL accessible via browser, VPN, or the internet.

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<summary><mark style="color:blue;">Where Prophaze Web Application Firewall is hosted and which cloud does it support?</mark></summary>

Prophaze WAF supports all cloud providers and is hosted on AWS, Azure, and GCP.

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<summary><mark style="color:blue;">What different types of deployment does it support?</mark></summary>

It supports SAAS, Customer Cloud, Customer Data Center and Kubernetes deployment for micro service applications through ingress controller. (Onprem, multi cloud , hybrid)

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<summary><mark style="color:blue;">Is it a AI/ML product?</mark></summary>

Yes, it's a complete AI/ML product.

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<summary><mark style="color:blue;">What are benefits, being on Kubernetes architecture?</mark></summary>

The main benefits include auto-scaling, cost-effectiveness, workflow automation, and seamless operation in a high availability environment.

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<summary><mark style="color:blue;">Does it have virtual POPS across the globe?</mark></summary>

Prophaze WAF operates around 55 virtual POPs globally, with 24 located in India. (Additional POPs can be added based on customer requirements.)

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<summary><mark style="color:blue;">Is PROPHAZE Gartner Listed?</mark></summary>

Yes, we are listed in the Gartner.

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