> For the complete documentation index, see [llms.txt](https://docs.prophaze.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.prophaze.com/troubleshooting-queries/error-code-403.md).

# Error Code 403

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A 403 Forbidden error indicates that the user is prohibited from accessing the website. This often results from custom rules implemented by the user. For example, if a custom rule is set to block access from the USA, and a user tries to access the site from the USA, they will encounter a 403 Forbidden error.

To resolve this issue:

1. Review Custom Rules: Check the custom rules configured on your site.
2. Adjust Settings: Modify or remove any rules that are unnecessarily restrictive.

Ensure that your custom rules are appropriately set to balance security and accessibility.